Privacy Policy

Golden Mobile Grooming (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how your information is collected and used. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit goldenmobilegrooming.com or use our services across Miami-Dade, Broward and Palm Beach County, including Pet Grooming, Mobile Grooming Services, and Anesthesia-Free Pet Dental Services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

We collect information you voluntarily provide when you:

Book an appointment
Fill out a form
Contact us via phone, SMS, WhatsApp, or email

This may include:

Name
Phone number
Email address
Home address
Pet details (breed, size, special needs)

Automatically Collected Information

When you visit our website, we may collect:

IP address
Browser type
Device type
Pages visited
Time spent on the site

Mobile Device Information

If you access our services via mobile device, we may collect:

Device ID
Device model and manufacturer
General location data

2. How We Use Your Information

We use your information to:

Schedule and provide grooming and dental pet services
Communicate with you regarding appointments and inquiries
Send confirmations, reminders, and service updates
Improve our website, services, and customer experience
Send promotions or special offers (only if you opt in)
Ensure security and prevent fraudulent activity

3. SMS, WhatsApp & Communication Consent

By providing your phone number, you consent to receive communications from Golden Mobile Grooming via:

SMS (text messages)
WhatsApp
Phone calls

These communications may include:

Appointment confirmations and reminders
Service updates
Customer support responses
Promotional messages (only if you opt in)

Message and data rates may apply. Message frequency may vary.

You can opt out at any time:

Reply STOP to SMS messages
Request removal via WhatsApp or email

For assistance, contact us at:
📧 goldenmobilegrooming@gmail.com
📞 (786) 769-6161

We do NOT sell, rent, or share your phone number with third parties for marketing purposes.

4. Sharing of Information

We may share your information only in the following situations:

With service providers (such as scheduling systems, payment processors, or communication platforms)
To comply with legal obligations or government requests
In the event of a business transfer (merger, sale, or acquisition)

We do not sell or trade your personal information.

5. Data Security

We implement administrative, technical, and physical security measures to protect your information.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and analytics tools to:

Improve website performance
Understand user behavior
Enhance your browsing experience

You can disable cookies through your browser settings, although some features of the site may not function properly.

7. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request corrections
Request deletion of your data
Opt out of communications

To exercise your rights, contact us at:
📧 goldenmobilegrooming@gmail.com

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies.

9. Updates to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.”

Continued use of our website means you accept the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Golden Mobile Grooming
📧 Email: goldenmobilegrooming@gmail.com
📞 Phone: (786) 769-6161